Freshworks, Inc. (FRSH)

NASDAQInformation TechnologySoftware - ApplicationSnapshot 2026-10-23

$15.49+1.11%

Close 2026-10-23 · 1-day change

Investment OutlookAs of Oct 24, 2026

What could strengthen or challenge Freshworks, Inc.’s outlook?

The long-term thesis, the evidence coming in, and the environment around it. Thesis dated Jul 8, 2026.

Higher potential upsideImproving expectations

Next-FY EPS estimate change · 30 days

0.0%

+10% or more+5%0%−5%−10% or less

0.83 → 0.83 EPS · FY ending Dec 31, 2027 · 10 analysts

Higher risk of downsideWeakening expectations

One observable signal. This measures changing earnings expectations, not the probability of a gain or loss.

How this is measured

Change in the same fiscal period’s mean EPS estimate from Sep 24, 2026 to Oct 24, 2026: (new ÷ prior − 1). Contributor count changed from 10 to 10; this is not the number of analysts revising. Source: FMP consensus snapshots. The ±10% axis is a display range.

Measure / period	Management expectations	Analyst expectations
FY 2026 · Q3
Revenue	$244.5M–$245.5M	—
EPS	$0.18non-GAAP	—
FY 2026 · Q4
Revenue	—	253.95M
EPS	—	0.208
FY 2026 · Annual
Revenue	$963.5M–$966.5M	965.02M
EPS	$0.66–$0.68non-GAAP	0.669
FY 2027 · Annual
Revenue	—	1.1B
EPS	—	0.83

What the Thesis Depends On

4 published thesis conditions, with dated milestones shown separately.

Key Factor	Why It Matters	Current Status	Break Condition	Latest Evidence
Increase leverage of AI and automation in products and operations	The company is boosting AI and automation to improve products and operations.	Intact	No meaningful progress in AI and automation leverage over next 4 quarters	Qualitative: Strong AI progress (Oppenheimer, JMP upgrade, 11% workforce restructuring for AI) May 2026 restructuring for AI leverage; Aug 2026 Oppenheimer conference highlights AI push; JMP upgrade on AI strength. Context reviewed through Oct 23, 2026Last status assessment Oct 24, 2026Compare required operating outcomes Compare scope, accounting basis and period before treating this evidence as progress against an annual requirement.
Free cash flow at least $242 million in FY26	It aims to grow revenue to about $960 million in 2026 and generate free cash flow over $240 million.	Intact	Free cash flow falls below $242 million in FY26	Free cash flow: $53.482M FY2026-Q2; GAAP. Published target: >= $242 million. Target period is not explicitly aligned with this observation. Source published Aug 4, 202653,482,000 USD · calculatedSource reportLast status assessment Oct 24, 2026 Measurement source consolidated · GAAP FY2026-Q2 · Period ending Jun 30, 2026 Source: stock_quarterly_financials_fmp. Reference: 2026-Q2. Source status: unverified. Compare required operating outcomes Compare scope, accounting basis and period before treating this evidence as progress against an annual requirement.
Complete restructuring plan affecting 11% workforce by 2026-Q1	Freshworks is cutting costs by restructuring 11% of its workforce.	Intact	Restructuring plan not completed or reversed by 2026-Q1	500 employees affected vs 500 target May 2026 plan targets 500 employees (11% workforce); Q2 2026 reports $7.0M restructuring charges for severance. Context reviewed through Oct 23, 2026Last status assessment Oct 24, 2026Compare required operating outcomes Compare scope, accounting basis and period before treating this evidence as progress against an annual requirement.
Revenue reaches at least $958 million in FY26	A primary condition in Freshworks, Inc.'s published investment case. The stated target is >= $958 million.	Intact	Revenue falls below $958 million in FY26	Revenue: $237.377M FY2026-Q2; GAAP. Published target: >= $958 million. Target period is not explicitly aligned with this observation. Source published Aug 4, 2026237,377,000 USD · source valueSource reportLast status assessment Oct 24, 2026 Measurement source consolidated · GAAP FY2026-Q2 · Period ending Jun 30, 2026 Source: company_financial_results. Reference: 092c2f6a-7555-4887-8070-198c8e7790d2. Source status: eligible. Compare required operating outcomes Compare scope, accounting basis and period before treating this evidence as progress against an annual requirement.

Stored thesis · Jul 8, 2026. Latest Evidence uses source-matched measurements where available, alongside the last thesis-monitor assessment. Source periods and assessment dates are shown separately. A new measurement does not automatically change the published status or verify an older target.

Incoming Evidence

Compare these dated observations with the operating requirements above

Expectations trend

Same fiscal period

FY2027 · fiscal year ending 2027-12-31 · fmp

FY2027 EPS$0.83

$0.80 → $0.83 · observed estimates

FY2027 revenue$1.10B

$1.10B → $1.10B · observed estimates

Exact estimates & source dates

One fiscal period and provider throughout. At least five contributors are required for each plotted metric; missing coverage stays a gap. Axes show the observed range. Counts measure coverage, not revisions.

FY2027 estimate observations · fmp
Snapshot	EPS	Revenue	EPS / revenue analysts
2026-07-24	$0.80	$1,100,495,642	8 / 11
2026-07-25	$0.80	$1,098,602,780	16 / 16
2026-07-26	$0.80	$1,098,602,780	16 / 16
2026-07-27	$0.80	$1,100,495,642	8 / 11
2026-07-28	$0.80	$1,100,495,642	9 / 12
2026-07-29	$0.80	$1,100,495,642	9 / 12
2026-07-30	$0.80	$1,100,495,642	9 / 12
2026-07-31	$0.80	$1,098,602,780	16 / 16
2026-08-01	$0.80	$1,100,495,642	9 / 12
2026-08-02	$0.80	$1,100,495,642	9 / 12
2026-08-03	$0.80	$1,098,602,780	16 / 16
2026-08-04	$0.80	$1,098,602,780	16 / 16
2026-08-05	$0.80	$1,098,602,780	16 / 16
2026-08-06	$0.80	$1,098,602,780	16 / 16
2026-08-07	$0.82	$1,101,388,952	8 / 12
2026-08-08	$0.83	$1,102,012,390	16 / 16
2026-08-09	$0.83	$1,102,012,390	16 / 16
2026-08-10	$0.83	$1,102,012,390	16 / 16
2026-08-11	$0.83	$1,102,012,390	16 / 16
2026-08-12	$0.83	$1,102,012,390	16 / 16
2026-08-13	$0.83	$1,102,012,390	16 / 16
2026-08-14	$0.82	$1,101,388,952	8 / 12
2026-08-15	$0.82	$1,101,388,952	8 / 12
2026-08-16	$0.82	$1,101,388,952	8 / 12
2026-08-17	$0.82	$1,101,388,952	8 / 12
2026-08-18	$0.82	$1,101,388,952	8 / 12
2026-08-19	$0.82	$1,101,388,952	8 / 12
2026-08-20	$0.83	$1,102,013,952	9 / 12
2026-08-21	$0.83	$1,102,013,952	9 / 12
2026-08-22	$0.83	$1,102,013,952	9 / 12
2026-08-23	$0.83	$1,102,013,952	9 / 12
2026-08-24	$0.83	$1,102,013,952	9 / 12
2026-08-25	$0.83	$1,102,013,952	9 / 12
2026-08-26	$0.83	$1,102,013,952	9 / 12
2026-08-27	$0.83	$1,102,013,952	9 / 12
2026-08-28	$0.83	$1,102,013,952	9 / 12
2026-08-29	$0.83	$1,102,013,952	9 / 12
2026-08-30	$0.83	$1,102,013,952	9 / 12
2026-08-31	$0.83	$1,102,013,952	9 / 12
2026-09-01	$0.83	$1,102,013,952	9 / 12
2026-09-02	$0.83	$1,102,013,952	9 / 12
2026-09-03	$0.83	$1,102,013,952	9 / 12
2026-09-04	$0.83	$1,102,013,952	9 / 12
2026-09-05	$0.83	$1,102,013,952	9 / 12
2026-09-06	$0.83	$1,102,013,952	9 / 12
2026-09-07	$0.83	$1,102,013,952	9 / 12
2026-09-08	$0.83	$1,102,013,952	9 / 12
2026-09-09	$0.83	$1,102,013,952	9 / 12
2026-09-10	$0.83	$1,102,013,952	9 / 12
2026-09-11	$0.83	$1,102,013,952	9 / 12
2026-09-12	$0.83	$1,102,013,952	9 / 12
2026-09-13	$0.83	$1,102,013,952	9 / 12
2026-09-14	$0.83	$1,102,013,952	9 / 12
2026-09-15	$0.83	$1,101,913,131	9 / 12
2026-09-16	$0.83	$1,101,913,131	10 / 12
2026-09-17	$0.83	$1,101,913,131	10 / 12
2026-09-18	$0.83	$1,101,913,131	10 / 12
2026-09-19	$0.83	$1,101,913,131	10 / 12
2026-09-20	$0.83	$1,101,913,131	10 / 13
2026-09-21	$0.83	$1,101,913,131	10 / 13
2026-09-22	$0.83	$1,101,913,936	10 / 13
2026-09-23	$0.83	$1,101,913,936	10 / 13
2026-09-24	$0.83	$1,101,913,936	10 / 13
2026-09-25	$0.83	$1,101,913,936	10 / 13
2026-09-26	$0.83	$1,101,913,936	10 / 13
2026-09-27	$0.83	$1,101,913,936	10 / 13
2026-09-28	$0.83	$1,101,913,936	10 / 13
2026-09-29	$0.83	$1,101,913,936	10 / 13
2026-09-30	$0.83	$1,101,913,936	10 / 13
2026-10-01	$0.83	$1,101,913,936	10 / 13
2026-10-02	$0.83	$1,101,913,936	10 / 13
2026-10-03	$0.83	$1,101,913,936	10 / 13
2026-10-04	$0.83	$1,101,913,936	10 / 13
2026-10-05	$0.83	$1,101,913,936	10 / 13
2026-10-06	$0.83	$1,101,913,936	10 / 13
2026-10-07	$0.83	$1,101,913,936	10 / 13
2026-10-08	$0.83	$1,101,913,936	10 / 13
2026-10-09	$0.83	$1,101,913,936	10 / 13
2026-10-10	$0.83	$1,101,913,936	10 / 13
2026-10-11	$0.83	$1,101,913,936	10 / 13
2026-10-12	$0.83	$1,101,913,936	10 / 13
2026-10-13	$0.83	$1,101,913,936	10 / 13
2026-10-14	$0.83	$1,101,913,936	10 / 13
2026-10-15	$0.83	$1,101,913,936	10 / 13
2026-10-16	$0.83	$1,101,913,936	10 / 13
2026-10-17	$0.83	$1,101,913,936	10 / 13
2026-10-18	$0.83	$1,101,913,936	10 / 13
2026-10-19	$0.83	$1,101,913,936	10 / 13
2026-10-20	$0.83	$1,101,913,936	10 / 13
2026-10-21	$0.83	$1,101,914,083	10 / 13
2026-10-22	$0.83	$1,101,914,083	10 / 13
2026-10-23	$0.83	$1,101,914,083	10 / 13
2026-10-24	$0.83	$1,101,914,083	10 / 13

Revenue and EPS estimates track expectations. They are not delivered results or like-for-like proof of a required annual path.

Compare required revenue and earnings

Analyst view

Monthly observations

Buy / Strong BuyHoldSell / Strong Sell

Exact monthly counts

Monthly rating snapshots · fmp. Missing snapshots are not zero.
Date	Buy*	Hold
2026-05-01	7	9
2026-06-01	7	8
2026-07-01	8	8
2026-08-01	8	8
2026-09-01	9	8
2026-10-01	9	8

*Buy includes Strong Buy; Sell includes Strong Sell. Monthly counts describe the analyst mix, not the firms behind each recent action.

Latest: 9 Buy / Strong Buy · 8 Hold · 0 Sell / Strong Sell

0 upgrades0 downgrades0 maintains

Recent actions · Sep 25–Oct 24 · 0 recorded

Price-target changes

30 days

Individual price-target observations are unavailable.

0 raises · 0 cuts · 0 unchanged · 0 without a comparable prior

How this is measured

Sep 25, 2026–Oct 24, 2026. Each firm's latest positive target is paired only with its immediately prior positive target from the same provider, at most 180 days earlier. Unmatched observations have one dot; conflicting observations are not compared.

Outlook in Brief

The evidence, the remaining questions, and what comes next

What's improving

No recovery evidence is reported in the available driver assessments.

Still unresolved / key risks

Free cash flow at least $242 million in FY26Free cash flow: $53.482M
Revenue reaches at least $958 million in FY26Revenue: $237.377M

Next proof point

Nov 3, 2026

Look for updated results and guidance against the published targets, plus direct evidence for unresolved drivers.

Review earnings

Bottom line

2 of 4 published conditions remain under pressure or need verification. The next results need to address those conditions.

The dated weekly assessment and its assumptions are available in Read detailed Outlook.

Historical risk context

Observed price history; separate from operating scenarios

Price sensitivity

2.0%Typical daily move · historical

Downside history

-48.8%Maximum drawdown · trailing year

Read detailed Outlook Company context, assumptions & risks

Freshworks, Inc. outlook in detail

The weekly editorial context below is a separate assessment from the dated monitor evidence above. Recovery observations do not automatically change the published thesis. Unverified outside influences are hypotheses, not measured driver evidence.

Updated Oct 24, 2026

What kind of bet this is

FRSH is a growth company working toward sustainable profitability, with a meaningful execution risk rather than a proven durable compounder. Its long-term thesis is intact, supported by recent operating progress, though the evidence is still limited.

What's priced into Freshworks, Inc.

The valuation model describes expectations as justified, with a small expectations gap and a valuation premium of 1.79 times peers. This suggests the market already recognizes some of FRSH’s progress, while the premium leaves the thesis sensitive to execution and any change in expectations.

What the fundamentals likely do

Over the multi-year view, revenue growth and a shift to operating profit support continued progress toward management’s profitability goal. AI adoption is advancing, while restructuring remains mixed and carries near-term execution risk. The next results deserve attention because FRSH recently missed its own guidance and peer misses have raised concern.

What Freshworks, Inc. hinges on

The main near-term swing factor is whether FRSH avoids another guidance cut. Over the multi-year view, the thesis depends on sustaining growth and profitability while completing restructuring and turning AI integration into durable product progress. Rate cuts and strong results from sector peers could support the backdrop, but do not resolve company-specific execution risk.